Nov 13, 2017 - 01:19 PM
The first step in placing a stop payment on a pre-authorized automatic transaction is to call the company you have been making payments to through this channel, and revoke the authorization given to make the payment electronically. The credit union will require the exact date when the authorization was revoked to be included in the stop payment request form. A fee applies to this service. Click here for Pathways fee schedule. Please visit a Pathways branch or call Member Service at 1-800-367-7485, option 4 to receive, complete and sign an ACH stop payment form.